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Uncovering the Benefits of Mystery Shopping

Are you looking for a fun and rewarding way to earn some extra money? Have you ever considered becoming a mystery shopper? Continue reading this blog to learn more about this rewarding job experience.

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World Consumer Day: Celebrating Our Role in the Global Marketplace

On 15 March each year, World Consumer Day celebrates the power of the consumer and their role in the global marketplace. Established by the United Nations in 1983, World Consumer Day recognizes the importance of consumer rights and highlights their contribution to the economy. This day calls for increased public awareness of the rights and responsibilities of consumers, as well as their contribution to the sustainability of the global economy. As such, World Consumer Day is an important opportunity to reflect on the impact we have as consumers and to look at ways to celebrate our role responsibly.

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Customer Experience research and analysis

According to a recent report by Raydiant, 60.3% of customers abandon a business due to a bad experience. With the potential for high ROI and happier customers, why wouldn’t your company want to pay more attention to what your customers are saying and stand out?

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This post is also available in: Spanish