Tag Archive for: cx

, , , , , ,

CX IS TEAM SPORT: A DAY IN THE LIFE SERIES, PART III – DATA QUALITY

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Data Quality team here at BARE International! The key role of our DQ team is to ensure the program results and data is quality checked for completion and accuracy based on program parameters as defined by our clients and their needs. Read on to see what a typical day looks like!

Read more

/by

CX IS TEAM SPORT: A DAY IN THE LIFE SERIES, PART II – OPERATIONS DEPARTMENT

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Operations and Project Management team here at BARE International! The key role of our Operations team is to ensure programs are running efficiently while providing unmatched service to our client partners. Read on to see what a typical day looks like!

Read more

/by

CX IS TEAM SPORT: A DAY IN THE LIFE SERIES, PART I – CLIENT SERVICES DEPARTMENT

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Client Services team here at BARE International! The key role of our Client Services team is to act as the bridge between program development and in-field implementation. Read on to see what a typical day looks like!

Read more

/by
, , , ,

BARE INTERNATIONAL HONORED AS ‘BEST MYSTERY SHOPPER JOBS AND COMPANIES TO WORK FOR’

BARE shares an article by Trinity Owen for DollarSprout on mystery shopping.

Read more

/by

STUDY SHOWS THAT CONSUMERS (STILL) LOVE A FACE-TO-FACE PURCHASE

BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchases. The surprise results, however, was within the financial sector, which went through a strong digital transformation.

Read more

/by

HOW TO NURTURE ONLINE CUSTOMERS AND BUILD THEIR LOYALTY AS BRAND LOVERS

Building a connection with existing customers is just as integral to any marketing strategy as winning new ones, but how do we turn customers into spokespeople for our brands?. BARE shares an article by Peggy de Lange for B&T on nurturing online customers and building brand loyalty.

Read more

/by

6 WAYS TO ENGAGE CUSTOMERS WITH YOUR BRAND

BARE SHARES

What is most important for any business today? Customers, employees, lead generation, or profit. Well, the best answer is customer engagement.

Read more

/by

BARE SHARES: Focusing On Customer Experience Is No Longer Optional

Ready or not, the customer experience (CX) game is on. No matter what size or industry you may play in, you are now competing based on the experience you provide to your customers. Read more

/by

FOUR WAYS TO PREVENT COSTLY CUSTOMER CHURN

Bad customer service is costing businesses BILLIONS. $537 billion to be precise, according to Vision Critical. With today’s technology when a bad interaction is shared in an instant, businesses cannot afford a negative customer experience.
 Read more

/by
,

IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY

Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over. Read more

/by